About Us: Eye of Horus Interactive GmbH

Our Mission & Vision

Eye of Horus Interactive GmbH was founded on July 15, 2017 in Berlin and has quickly established itself as a trusted provider in the German online gambling market. Our mission is to provide players with a first-class, secure and responsible online slot experience. We combine innovative technology with the strictest regulation to create an environment where entertainment and player protection go hand in hand. Erfahren Sie mehr über unsere verantwortungsvolle Spielpolitik.

Our vision is to continuously raise the standards for fairness, transparency and technical excellence in the industry. Through close cooperation with renowned game developers such as Reel Time Gaming and by adhering to the highest compliance requirements, we ensure that you are always in good hands with us.

Our Commitment to Excellence: The Game "Eye of Horus"

As the official operator of the cult slot "Eye of Horus", we are proud to offer you this fascinating gaming experience. Developed by the experienced minds at Reel Time Gaming, "Eye of Horus" embodies our pursuit of quality and exciting entertainment.

• Innovation in Gaming: "Eye of Horus" is a 5-reel, 3-row video slot with up to 10 selectable paylines. Particularly noteworthy are the expandable Horus Wild symbols and the exciting free spin rounds in which Horus symbols can upgrade lower winning symbols to higher ones - a feature that provides dynamic gameplay and increased winning opportunities.
• Transparency & Fairness: With a payout rate (RTP) of 96.31%, we emphasize our commitment to fair gaming conditions. All our games, including "Eye of Horus", are regularly tested by independent testing agencies such as GLI and eCOGRA for the integrity of the random number generator (RNG) to ensure absolute fairness.
• Intuitive User Experience: The user interface of "Eye of Horus" is designed for maximum user-friendliness, with flexible control options such as Quick Spins and customization of button positions that make the gaming experience individually customizable. Lesen Sie unsere detaillierte Spielanleitung für weitere Informationen.
• Responsible Gaming Design: We integrate features that promote responsible gaming, such as clear rules for betting and winning limits as well as the possibility of self-limitation. The various risk game options (card risk, ladder risk) are clearly structured and transparent in their conditions.

Company Information & Legal

Eye of Horus Interactive GmbH

Eye of Horus Interactive GmbH is a company registered in Germany dedicated to the responsible and secure operation of online gambling. Kontaktieren Sie uns über unsere Kontaktseite für weitere Fragen. We work closely with licensed gaming providers and developers to guarantee high-quality and fair gaming experiences.

Registered Business Address

Unter den Linden 26
10117 Berlin
Germany

Company Details

• Commercial Register Number: HRB 170042 B (District Court Berlin (Charlottenburg))
• VAT Identification Number (VAT ID): DE 300500123
• Date of Incorporation: July 15, 2017
• Corporate Structure: Our corporate structure is fully transparent and complies with the requirements of the 4th and 5th EU Anti-Money Laundering Directives.

Management & Key Personnel (E-E-A-T)

Our team consists of experienced gaming industry experts committed to maintaining the highest standards:

• Managing Director: Dr. Klaus Müller – Responsible for strategic direction and overall management.
• Chief Compliance Officer (CCO): Lena Schmidt – Certified as a Certified Gaming Compliance Specialist (CGCS), she ensures that all our operations meet the strictest regulatory requirements.
• Money Laundering Reporting Officer (MLRO): Max Richter – Our expert for the prevention of money laundering and compliance with AML regulations.
• Data Protection Officer (DPO): Dr. Sofia Werner – Ensures the protection of your personal data in accordance with GDPR and other data protection laws.

These key positions underscore our commitment to expertise, authority and trustworthiness (E-E-A-T) in all aspects of our business.

Responsible Gaming: Our Promise to You

The protection of our players is our top priority. We actively promote responsible gaming and provide comprehensive support and resources to ensure that gaming remains an entertaining activity.

Gambling can be addictive. Play responsibly.

Our Player Protection Measures

We provide you with a range of tools to control your gaming behavior:

• Deposit, Betting & Loss Limits: Set daily, weekly or monthly limits to manage your budget.
• Reality Check: Regular reminders of your playing time, at least every 15 minutes, help you keep track.
• Session Time Limits: Limit the duration of your gaming sessions.
• Self-Exclusion & Blocking Systems: Use the option for temporary or permanent self-exclusion. We are connected to the German central player blocking system OASIS to ensure comprehensive player protection.
• Age Verification: Strict age verification procedures ensure that only adult players (18+) have access to our games.

Support Organizations & Hotlines

If you need support in dealing with gambling, the following independent organizations are available:

• Federal Centre for Health Education (BZgA): Free hotline and counseling services.
  BZgA Gambling Addiction
  Phone: 0800 1 37 27 00 (free and anonymous)
• Check-dein-Spiel.de: Online self-test and information on responsible gambling.
  Check-dein-Spiel.de
• Spielen mit Verantwortung e.V.: An association of gambling providers to promote youth and player protection.
  Playing with Responsibility e.V.

Data Protection & Security: Your Data in Safe Hands

The protection of your personal data has the highest priority for us. Eye of Horus Interactive GmbH acts as data controller and ensures compliance with all provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

• Data Protection Officer (DPO): Our independent data protection officer, Dr. Sofia Werner, is your contact person for all data protection questions. You can reach her at [email protected].
• Legal Basis for Data Processing: We process your data exclusively on the basis of legal regulations (e.g. for contract fulfillment, to fulfill legal obligations such as AML requirements) or your explicit consent.
• Data Security: All data transmissions on our website are protected by state-of-the-art SSL encryption. Our information security management systems are certified according to ISO/IEC 27001, and we adhere to PCI DSS for secure payment transactions.
• Data Storage: Personal data is only stored as long as necessary for the fulfillment of the purposes for which it was collected, but at least for the legally prescribed 5 years according to anti-money laundering regulations.
• Your Rights: You have the right to information, correction, deletion, restriction of processing and data portability of your data at any time, as well as the right to object to processing. Details can be found in our privacy policy.

Customer Support & Contact Options

Our customer service team is at your side with expertise and commitment. We offer you various channels to reach us and guarantee fast and helpful responses. Whether you have questions about the game, your account or responsible gaming - we are here for you.

Email Support for Specific Inquiries

Send us an email for detailed inquiries. Our specialized teams will take care of your concern.

• General Inquiries: [email protected]
  Response Time: Within 24 hours
• Financial Inquiries (Deposits/Withdrawals): [email protected]
  Response Time: Within 2 hours (during business hours)
• Technical Support: [email protected]
  Response Time: Within 1-2 hours (during business hours)
• Compliance & KYC: [email protected]
  Response Time: Within 24 hours
• Data Protection Officer (DPO): [email protected]

Contact Form

Use our online contact form for a structured inquiry. Testen Sie auch unser Demo-Spiel kostenlos. We will forward your request directly to the responsible department.

Complaints & Dispute Resolution

We strive to resolve all concerns of our players fairly and promptly. If you are dissatisfied with our service, please follow our internal complaints procedure.

Internal Complaints Procedure

If you have a complaint, please send it to [email protected]. Please provide all relevant details and your user ID. We confirm receipt of your complaint within 24 hours and strive for a solution within 14 days.

Alternative Dispute Resolution Bodies (ADR)

If you are not satisfied with the internal solution, you can contact an independent dispute resolution body:

• General Consumer Arbitration Board of the Center for Arbitration e.V.:
  Verbraucher-Schlichter.de
  Straßburger Straße 8, 77694 Kehl am Rhein, Germany
• Online Dispute Resolution Platform of the EU Commission: For online purchase or service contracts.
  EU ODR Platform

Financial Transparency & Player Fund Protection

Your financial security is a core concern for us. We implement strict measures to ensure the integrity of your deposits and provide maximum transparency.

• Segregated Player Funds: Our players' deposits are held in separate bank accounts that are completely separated from the company's operational funds. This ensures that your funds are always protected and available for withdrawals.
• RTP Reports (Return to Player): We regularly publish audit reports on the payout rates of our games to ensure maximum transparency and give you confidence in the fairness of our offerings.
• Regular Financial Audits: Our systems and finances are regularly audited by independent third parties to ensure fairness, compliance and adherence to all legal requirements. Lesen Sie unsere Bewertungen von anderen Spielern.

Our Team: People Behind the Technology

Behind Eye of Horus Interactive GmbH is a dedicated team of industry experts who are passionate about creating safe and entertaining gaming experiences. From software developers who ensure the smooth operation of our games, to compliance specialists who monitor compliance with all regulations, to our customer service that always has an open ear for your concerns - everyone contributes to meeting our high standards.

We believe that the combination of human expertise, technological innovation and a deep understanding of responsible gaming is the key to our success and your trust.

Outlook & Commitment

Eye of Horus Interactive GmbH strives to further expand its position as a leading provider of virtual slot machines in Germany. We will continue to invest in innovative technologies and strict security measures to provide our players with an unparalleled and secure gaming experience. Entdecken Sie unsere aktuellen Bonus-Angebote.

Thank you for choosing Eye of Horus Interactive GmbH. Besuchen Sie unsere Startseite für weitere Informationen. We look forward to accompanying you on your journey through the world of responsible online gambling.